Email now supports inbox IMAP, all SMSEdge email clients can start using it to support their users.
1. Managing 1 shared email inbox for the company's support
2. Managing replies when sending bulk email campaigns
3. Syncing email communications into a CRM
Segments allow you to create a micro segment based on engagement levels, contact and list information. Then use this microsegment to send your SMS campaigns.
This feature is in beta, contact your account manager to learn more.
We at SMSEdge strive to provide your business with more value, to do that we're continuously working to make our customers more involved in our decision as they know what will help their business succeed.
roadmap.smsedge.com is released and soon will appear on the application dashboard, we would love to get your feedback on our roadmap and things that will help your business succeed.
We're super excited to announce we're openning Inbox Web Whatsapp to beta users.
Inbox will allow your sales agents to connect with their Whatsapp to the platform.
There are multiple use cases this can be useful to.
If you're interested in being a part of our beta users please contact your account manager.
B2B
1. As a manager of many sales agents who use Whatsapp to sell, I would like their conversations to be recorded in our/your CRM so I can review.
2. I would like to add a Whatsapp "contact us" widget to our business website.
3. I would like multiple agents to support 1 whatsapp number.
B2B & B2C
1. I would like to try sending a Whatsapp to new customers and if doesn't succeed to send SMS
B2C
1. I would like to send weekly Whatsapp newsletter to all users who've contacted us.
2. I would like to send an SMS campaign that would open whatsapp when clicking the link thus subscribing users to my channel.